Return and Refund Policy

Last updated: August 13, 2024

Thank you for shopping at Elemental Designs.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Elemental Designs, 24194 Pine Canyon Fls.

  • Service refers to the Website.

  • Website refers to Elemental Designs, accessible from https://www.elementaldesigns.co/

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days of placing your order without giving any reason for doing so.

The deadline for cancelling an Order is 3 days from the date on which You placed an order on the Goods.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Return Policy

Due to the custom nature of each handmade item, returns are not accepted unless error occurred on sellers part. This includes: size, additional elements, colors and engravings. 

Elemental Designs guarantees a perfect fit with their included ring sizers if requested. Even if you went to a jeweler, we strongly recommend to request sizers from us to verify the size.

If you have any problems or issues with your jewelry, please don't hesitate to contact us. We're here to ensure your satisfaction and will work with you to make things right.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: